Box Office Manager

We are seeking a full time Box Office Manager.

Deadline: Until Filled

QUALIFICATIONS

  • Post-secondary education in Arts Administration, Business, Marketing or equivalent experience.
  • Demonstrated commitment to excellence in customer service: ability to go above and beyond service expectations.
  • Considerable experience in a sales-oriented environment; ability to engage patrons, up-sell and inform them about events we produce.
  • Experience working with Spektrix ticketing software is a big asset however we will train the right candidate given other specific skills and experience.
  • Considerable experience working with MS Office suite.
  • Flexible schedule: daytime, evening & weekend shifts are required.
  • Adaptable to a frequently changing and collaborative office environment.
  • Demonstrated ability to remain calm and work efficiently in a fast-paced environment.
  • Highly organized and detail-oriented.
  • Excellent communication & interpersonal skills.
  • Ability to work independently with minimal supervision.
  • Ability to take initiative & problem-solve.

DUTIES INCLUDE BUT ARE NOT LIMITED TO:

  • Running the box office during the daytime (Monday-Friday):  answering phones, returning messages & emails processing sales in Spektrix, preparing mail-outs, reconciling cash.
  • Running the box office during events: in-person sales & managing will call.
  • Management of weekly sales reporting and tracking, produce final show reports.
  • Liaise with rental clients, program new events in Spektrix, print tickets for off-site sales, post events on KMC website for online sales, monitor sales process.
  • Supervision & scheduling of casual part-time box office staff.
  • Management of all complimentary ticket requests.
  • Management of Kay Meek Arts Centre website content updates.
  • Management bi-annual youth conservatory registration.
  • Preparing other reports as requested by Executive Director and Accountant.
  • Delegate & manage the distribution of marketing materials (rack cards, posters etc.)

How to Apply: 

Please submit cover letter and resumé as PDF or Word document, BY EMAIL ONLY.
Kay Meek Centre Email: mina@kaymeek.com

* PART TIME BOX OFFICE POSITINS ARE ALSO AVAILABLE*

Pay Rate: $17-$19 per hour